JSTU Connect / Beta / Data Control

Delete your Beta data

Reports your Beta installations have sent are deleted automatically within 30 days, so you do not need to ask. If you would like them deleted sooner, or your email removed from the TestFlight Beta, you can send us a request.

Before you send

Pause each installation
Choose Pause Beta Testing…: on Mac in the app menu next to About, and on iPhone, iPad and Apple Vision Pro in Settings near About. Collection stops and reports waiting to be sent are cleared. If the app is already deleted, there is nothing to pause.
Copy its identifier
After pausing, the welcome screen shows the Installation Identifier. Choose Copy or Share Identifier. Each installation has its own, so collect one from every device you used.
Use your application email
The email you gave when you applied for the Beta.

What happens next

Requests are handled by hand. An identifier only locates data; it does not prove whose it is, so we check your email against your Beta application first and may decline a request we cannot match. We then delete the reports for those identifiers and any copies we made for analysis, and remove your email from the TestFlight tester group. Seven days later we check again and delete any report that arrived late.

Removing you from TestFlight does not switch off a build that is already installed. Delete the app to stop it completely. If an installation was not paused, we cannot guarantee that it will not send another report.

Send a request

Have your identifiers and application email ready.

Request deletion